What Our Customers Say
Read genuine reviews from our satisfied clients across London
What Customers Say
Average rating: 5 / 5 (175 reviews)
"Great work!! Thought weÔÇÖd need to replace the doors, but they finessed and finagled them into shape."
"Brilliant! Absolutely delighted, 100% our future go to company."
"Brilliant service from this company. Fixed my bi-fold doors after original installers told us they would not be able to do so and would need new doors. Fast, efficient, great customer service from Emma and the guys who fixed the problem. Would most certainly recommend them. Thank you."
"Brilliant and courteous service for our sliding folding shcucco doors. CouldnÔÇÖt be happier."
"Can not recommend enough. These guys did an amazing job and our bifold doors at the back of our house, which had been causing problems for some time, and they now feel like new. Well worth the money with a friendly and professional service."
"Excellent service from the team and would fully recommend the service."
"Emma was super helpful. Recommend DWLG highly. Many thanks. Perry"
"Excellent service. Efficient and at a fair price."
"Great service from Emna who got me a quote as soon as she'd seen my photos & fitted me in the day after I called them. Sorted out an alignment problem on my uPVC door. Joe was charming and efficient and door works better than ever. I found the quote a bit pricey but overall happier to pay for a job well done than risk some cowboy outfit who'd quoted me a low price without even asking what the problem was! Would definitely recommend."
"Whole team is fantastic. Prompt at responding, analysing the situation and what was required to enable a fix. At first visit realised they had to order some hinges and left to return 2 weeks later and efficiently carried out what was needed. Provided advisory on maintenance for the long term and ensured i was satisified with what was carried out overall before leaving. Highly recommend for a fast, efficient and trusted turn around."
"Prompt and thorough assessment of our broken bi-fold, repaired balance issue in the glass too. Very professional. Thanks!"
"I was impressed with DWLG: our bifold doors had been poorly installed with an unsupported frame, a problem which had not been identified or fixed during a previous service by a different company. DWLG identified the problem quickly and the doors now open and close more smoothly than before, and provide much better sound and heat insulation."
"Excellent service, DWLG were able to repair my bifold doors and they now work better than they did before!"
"Amazing service every time. Super nice, friendly, and clean"
"Dean and his team sort the locks on our door. Only company who had the skills to do it"
"Having found this company on line (I needed a repair of an aluminium window ) and reading their web site I thought they sounded good. When Dean came to find the problem and quote for the repair he knew the problem very quickly. The window had not be installed properly. He then returned after we accepted the quote and carried out the repair efficiently. He is a really lovely person also. Thanks to Emma in the office who books the appointments also."
"Thank you for a fantastic job. From Emma in the office organising the required work, parts and scheduling, to Dean and team turning up on the promised day, treating my doors with care and refurbishing them beyond expectation, a great job all round. Oh, and all at a reasonable price!"
"I highly recommend Dwlg. The fact that they were able to 'diagnose' the issue over the phone (with the help of photos) meant that they had all the parts they needed when they came. The team are polite, kind, clean and thorough."
"Dean fixed our bi-fold doors perfectly - he was efficient, professional and friendly - thank you!"
"Dean and his colleagues have fixed a window and our large balcony doors. These windows and doors are large and have aluminium frames. The doors were looked at by a previous company who failed to notice that the reason why a sliver of a gap was left between the door and the frame was because the glass panels were not fitted correctly. Dean and team sorted this out rapidly and now the door closes with ease and fits the entire frame. What a result chalking this long standing issue off my to do list. They were also a pleasure to have in my home. Communication with the DWLG office was easy and replies were rapid. Thanks DWLG."
"These guys were brilliant. I had been unable to close my bi-fold for almost a year. They took the whole thing apart, fixed and put it back up within a few hours. Thanks very much."
"Excellent company. Dealt with a problem I had with a tilt and turn uPVC window that I worried was beyond repair. Dean and his colleague were able to fix the issue and I am very happy with the result. Communication from the team was excellent. Given regular updates as to when to expect them to arrive. Would highly recommend"
"Excellent service. Very friendly, no fuss, no problem and fixed our door surprisingly quickly. Highly recommended."
"I had a patio door that wasnÔÇÖt closing or opening and another with broken hinges. IÔÇÖve had several people come and do temporary fixes but no-one has removed all the glass and refitted it this way. It wasnÔÇÖt an easy job but they spent a lot of time and were very thorough. They have given me back 2 functioning doors! Very pleased with their work. I will definitely use this company again if I have any problems again."
"The gents identified the issues and fixed my Bi-Folding doors within a couple of hours of arriving, no more drafts or loose fitting doors. Couldnt reccomend the service more."
"Very pleased with the work by Dean and his colleague. My doors work perfectly now."
"Very helpful team, balcony door good as new!"
"DWLG were absolutely fantastic from the initial phone call right the way through to completion of the job! I had an issue with a jammed lock on my bi-fold doors, the chaps that came to sort it were amazing! They were personable, talked me through everything they were doing and did a great job! The lock was fixed in no time and they made the whole set of doors better then they were in the first place! Highly recommend DWLG!"
"Excellent service from start to finish. We have gone from having a set of bi-folds that were no better than a giant window, and were on the brink of having them removed to having a beautiful set of working doors. As good a new! Thank you to the team, you did an amazing job. Highly recommend."
"A huge thanks to DWLG for repairing our BiFold doors! The job was completed really promptly and professionally and with great attention to detail! Thank you!"
"Dean and his colleague turned up on time. The immediatly spotted the problem and within the hour it was fixed and the bi-fold doors were better than new. They also advised on our other set of b-fold doors and made small adjustments to improve their efficiency."
"Fantastic company. Very responsive and helpful office staff (I genuinely felt that they do care about helping me) and extremely friendly and professional glazers. I was prepared they would work for half a day but the job was done within one hour and my tilt and turn window works better than ever. I am very happy I chose their services. Thank you Emma, Dean and Joe!"
"Such an excellent service. My tilt and turn window no longer leaks when it rains and is so much easier to open. I would highly recommend this team."
"A fantastic job all round. Personal and prompt service, thoroughly nice people to deal with, and my windows look great. Would highly recommend."
"I would definitely use DWLG again, Dean and his team were great from the initial call I made right through to the work being carried out all trouble free and no hassle at all Thank you Guys"
"Dean and team have been amazing! They've fixed a broken balcony door and a tilt and turn window with a damaged mechanism. Most of all, they went above and beyond with the broken balcony door. They didn't just leave it inside our flat but walked all the way down from the 3rd floor carrying the door with the broken glass. Normally, it was my problem to dispose of the item but they helped and brought it down so I didn't have to worry about it. I can't imagine being able to do it myself. Thank you for your hard work guys! I cannot recommend enough!"
"incredible job these guys did fixing our PVC bi-fold doors couldn't recommend them enough working like a dream now!"
"The guys were great. Responsive when I phoned up and quickly came to quote and fix the doors. We had doors from sunseeker doors and are renowned for being complicated to fox but the guys managed to fix it so weÔÇÖre extremely grateful!"
"Bifold Door repairs were so great. The admin for booking them was really helpful. They came when they said they were going to. They were clearly really knowledgeable. I didn't realise that realignment would mean taking out all of the glass in our garden doors but that's what they did and the end result is that the doors work even better than they ever did before."
"I have used DWLG twice recently and can highly recommend their services. Having been told by a large door company that my 5 door bifold doors were not repairable and that the hinges had been discontinued I came across DWLG after searching online and am really glad to have found them. Communication was excellent throughout, they sourced the hinge without issue, repaired the door, & realigned it including resetting it into the wall where it had pulled out of the cement. I had no hesitation asking them to revisit to fix a separate window which the mechanism had slipped so was not closing properly. On both occasions as promised I didn't have to pay until I was satisfied with the work. A pleasure to deal with throughout, highly skilled team definitely deserving a 5 star rating. Thanks!"
"Wow. I wished I'd found this company sooner. Dean is a profferessional and a perfectionist. New hinges fitted to my French doors and kitchen door. These door now work better than they ever did even when new. Dean explained that the glass in the doors was out of square since the original install nearly 20 years ago. That has skewed my doors. As a consumer we do not know when a new install is badly done. If you have the slightest problem with a door get Dean round and get them. Sorted. Reasonably priced highly experienced and a consumate professional and perfectionist. He and his accomplice are both very nice people too."
"I was a little concerned about getting my bi-folding x 6 doors working again 10 years after installation. Dean Hopkins took a long look and immediately knew what to do. Doors came off (heavy wooden) and within a few hours they were all back in place, serviced, oiled, rehung and re-aligned. Now they open/close and run in the framework better than when new. Well worth the cost as any alternative could be much more. Plus Dean and his mate are friendly/nice guys and reassuring to have on the case."
"Dean and his colleague did a great job servicing our 13 year old Bi-Fold doors and they are now operating better than they have for years."
"DWLG repaired several uPVC windows for us that were showing their 24 years of age. They surveyed the job in advance, and worked efficiently on the day to complete the job to high standard. No redecoration was required. Great communication and professional service was provided along the way. Highly recommended."
"Dwlg arrived early. I expected just a survey but they fixed my aluminum tilt and turn windows then went on to fix my aluminum door. They felt the job was easier than expected and charged less than quoted. Highly professional and interested in their work. As others have said highly recommended and delighted with their work. Friendly and uncomplicated team of experts."
"Dean and Joe were extremely friendly and clearly very knowledgeable about bifolding doors which we required work on. They were in and out in a few hours and actually spotted that our doors had previously been installed incorrectly and so also realigned our doors which work like new. Thanks again"
"I would definitely recommend DWLG. They fixed my PVC windows in a professional manner and were quick to return for a visit when I had a subsequent problem with one. So nice to find a company that actually does what you pay them for and follows up with great customer service."
"Really happy with the result of the teams visit but more impressed by the individuals and service. Would not hesitate to recommend. Friendly, professional and experts in field. Thank you so much"
"Dean and Joe carried out a full service on all of our bi-fold door, rectifying many problems along the way. They were on time, tidy and polite and the doors all now run very smoothly. Thank you for a great service!"
"We had some bifold doors that were installed incorrectly these guys came around , diagnosed the problem and sorted it very quickly and professionally. Highly recomended."
"DWLG arrived on time, reviewed the work to be done, and were very efficient at completing the work. They were polite and professional throughout, explaining clearly what had gone wrong with the doors and what they needed to do in order to correct the issues. They were able to resolve all the issues on the day and advise on how to avoid future issues.The doors are now working better than they did when we arrived at the house. I would thoroughly recommend DWLG."
"Dean and Joe were fantastic and immediately knew what the problem was with our badly installed bifold doors. They now glide like a dream! We couldn't recommend DWLG more highly!!"
"Brilliant service from my initial enquiry to the carrying out of the repairs. I had a quick response to my phone call, undertanding the repairs needed from me sending photos of the issue, and making arrangments for the visit. The expertise of those who carried out the repairs was excellent. They clearly explained the problem about my patio window doors dropping and therefore hard to close which if course was down to bad installation in the first place. they repaired in good time and then carried out the same repair process on a similar pair of doors which were not a problem but would likely be in the future. Brilliant. Everyone kind and helpful."
"The guys were very friendly and professional. They did an excellent job repairing our broken box-fold doors."
"Dean and his brother were fantastic - they came when they said they would, they were incredibly friendly and explained what they were going to do. The door was fixed and opens and closes better than it ever did even when it was new! Great service!"
"For the first time in nearly 4 years our bifolds now close and lock properly. Dean and Joe carried out a very thorough service, even swapping over incorrectly located hinges (something I never would have noticed). Very professional and honest approach to the work. Instead of recommending a new lock system, they stripped back the mechanism and realigned some of the parts. I can recommend DWLG very highly."
"Very helpful and clearly very knowledgeable from the initial conversation i had with office to the chaps arriving to fix rear bi fold doors. I didnt feel like the guys were trying to sell me anything i didnt want to buy and they simply delivered on what they said they could. Seems simple, but quite rare in my opinion. Would definitely recommend. 100%."
"What a find these guys were - I had a really badly fitting UPVC door that would not close or lock properly. The guys came out and within a couple of hours had re-fitted the door and repaired the old hinges. Really professional and skilled guys that are hard to find these days!"
"We got a problem wit the Bi fold doors installed by a manufacter only 6 months ago. DWLG came, had a look and in 2 hours all sorted. The redone the full door and now works perfectly. thanks"
"Great experience. After being let down a lot by trades it was a pleasant surprise and experience. I would most definitely recommend and use again."
"I highly recommend DWLG.Very professional. I was very happy with the window repair."
"Both gentlemen who came to service our bifold doors were friendly, courteous and honest. The work carried out was to a high standard and they both ensured they did as much as possible to the door to ensure minimum heat loss. I would not hesitate to recommend them to others. It's been a pleasure having them over. Thank you both ƒÄë"
"I contacted DWLG as our bifold doors had ceased to lock correctly and we were no longer able to use them. Despite being busy they fitted us in with an appointment within a couple of weeks and outlined what may need doing upfront to give me an idea of costs. They guys arrived promptly on the booked in day, were friendly, polite and professional - even dealing with our excitable dog! They realigned all 3 bifold doors which had been badly "fixed" prior to us buying the house, and resolved the issue very quickly, they explained everything and didn't charge us for a new lock which we thought we may have needed! They left the place tidy and most importantly left us very happy with their work. Would definitely recommend."
"Great service all round"
"Dean and Joe rapidly diagnosed a problem with our bifold doors that no other provider had been able to do, then promptly realigned the doors,, removed the offending part, and made them function smoothly and perfectly again. They then returned a few weeks later with a new part they had managed to source, and completed the work, leaving us happy in the knowledge that our doors have been properly looked after for the first time in ages!"
"Fantastic team. Very friendly and knowledgable. They arrived on time and were responsive to all questions. They work well together and very neat and tidy. They have excellent experience and were an absolute pleasure to deal with."
"Dean and Joe were great and weÔÇÖd definitely recommend them to others. They did a great job and installing all new door furniture and glass in our old timber front door. They were extremely professional and respectful. Emma was extremely helpful answering ALL of my questions. You canÔÇÖt go wrong with going with DWLG"
"These guys are good. From the very first contact right to the end, they exhibited a high level of professionalism. I had issues with my poorly installed bi-fold door (installed by a different company) as the hinges had broken (or so i thought) and door woudn't shut properly. Found this company on the internet and rang them up. My first contact was a lady by the name Emma, who asked me to take pictures and email to them for assesment. Got back to me sameday with a quote and offered me a slot once i decided to go with them. The guys turned up as agreed and were very professional in the manner they carried out their work. What i found most heartwarming was the honesty of these guys. The quote i got was for re-alignment and hinge replacement but when they came over to fit the door, i was told the hinge didn't require any change and that alone saved me over £100. I was emailed an invoice about an hour after the job was completed..No upfront payment. Nothing. ...(Flaxton Road)"
"Fantastic service! Polite efficient and good value for money. Would definitely recommend DWLG ."
"Dean fixed a sash window in a Victorian property, this was a large window with cracks in the pane and the cords which had snapped. The quality of the work was fantastic. Dean was friendly, easy to deal with and great at communicating what the problem was and how to maintain going forward. To round it off, Dean helped free a painted/sealed window just as he was about to leave. All in all, a very satisfied customer. Would highly recommend. Stephan"
"I can only echo many of the comments relating to this company. Emma was friendly and accommodating, dealing with me via phone and email. Dean and Joe arrived on time and spent an hour sorting out the problem with our tri-fold doors. Professional and knowledgeable, no upselling nonsense and total value for money. I wouldnÔÇÖt hesitate to recommend this company, a real breath of fresh air. Many thanks."
"They came three times over one month to finally tell me they could not do the job... Waste of time."
"Dean and Joe came to service my bi-fold doors and repair some minor issues relating to the locks, handles and magnet. I found them to be extremely knowledgeable and friendly. Where they could, they repaired using existing parts, they did not try to upsell me onto more expensive replacements. I was very satisfied with the work they did."
"Friendly, funny helpful and got the bi-folds that wouldn't open fully or close properly working perfectly. Would use again"
"Excellent service from start to finish. Very professional job completed to a high standard. I would not hesitate using DWLG again."
"Fantastic service from DWLG. Came out on a Sunday to repair a lock on my bifold doors. Excellent service from Emma, and an efficient, friendly and professional job carried out by Dean & Joe. Have no hesitation recommending DWLG - in fact, only one phone call you need to make if you have bifold door problems, and thatÔÇÖs to DWLG - no need to bother trying anyone else! 5 Star rating."
"Tried a lot of companies before finding these guys and they were all unreliable and untrustworthy. DWLG were the opposite - professional, trustworthy, fixed the door beautifully. WouldnÔÇÖt hesitate to use them again."
"I am so happy with my choice choosing DWLG to fix my badlly installed Bi-fold door. My new bifold was badlly installed by another specilist fitter (they claimed so) which I recruit from Check a trade with many good reviews. But so many supid mistakes made during the installation and the door was left in a bad condition, could not open. Dean and his team are really expert, know their stuff so well and fixed all issues in one morning. We are so much impressed, could not recommend more for their services! I will recommend Dean's team to all my friends for sure!"
"The bottom runner in my Solarlux bi-fold doors had snapped and the door could not close properly. I initially engaged another company (not DWLG) to fix it. They took weeks even to identify the part that was required, saying that this was due to the pandemic. When they did identify the part, they asked for payment in full upfront, before they would even order the part, for which there would be an indeterminate lead-time estimated as at least 8 weeks. I looked for an alternative - DWLG identified and sourced the missing part within hours, they were responsive and informative throughout, and fixed the doors within a matter of days from first contact. I probably shouldn't say this but they were also significantly less expensive than the first company I contacted. They were so polite, efficient, knowledgeable when they came round to do the job. I could not recommend them more."
"We had a wind-broken pair of hinges on a set of bifolding doors. Dean was able to source replacements, and when he and his colleagues came to mend the problem (which they did brilliantly) they were also able to remedy a long standing problem with an aluminium framed door and service our other set of bifolding doors. We couldn't have been more pleased with the service we received and the quality of the work."
"We initially booked DWLG to rehang a set of 6 bi-folds which we had not been able to use for some times, Dean and Joe were amazing and managed to "think outside the box" to repair the doors which sadly had been badly fitted originally. We were so pleased with their service, we re-booked them to rehang the remaining bi-folds in our house. Now they all move smoothly and lock easily. Would highly recommend DWLG."
"Dean and Joe were incredibly professional, trust worthy and proficient. They fixed our bifoldong doors."
"Excellent service. Dean and Joe fixed our bi fold doors which were completely stuck and now operate smoothly again. Great attention to detail and nice guys, highly recommended!"
"Highly recommend this company. I contacted them with a bi-fold door problem, was asked to send photos, they came back same day with a price and fitted me in the next day to fix them. They now work better than ever. Skilled, professional, friendly guys, I'm very pleased."
"I would personally highly recommend the service offered by DWLG. We had a Bifold door fitted recently. Unfortunately after continuous problems, the door dropped and we were unable to close the 3 leaf door. I called up Dean at DWLG and although it was 8pm at night, he was happy to accomodate getting out to me to secure the door and my property. In addition Dean and Joe are not only knowledgeable at their trade they have fantastic customer service skills and great attention to detail. They left my door fully functional and working better then when first installed. I could not commend them highly enough. So much so that I am now having my 2nd bifold door aligned by them."
"Dean and his team did a great job fixing our bifold doors, we'd previously tried one other tradesman whose attempt left us resigned to the fact that we'd probably have to live with badly fitted doors for the foreseeable future. We chanced upon DWLG via a Google search, and a phone call later I felt reassured enough to give Dean the go ahead and visit. Fantastic professional repair, and we were kept informed throughout the repair. Thanks Guys."
"Excellent service. I had a front door that had a large crack in it as the wind had slammed it shut while on the snib which also meant the door wouldnÔÇÖt stay shut without double locking it. I thought weÔÇÖd need a new door but Dean & Joe managed to fix it & did a great job. They were polite, friendly & professional throughout. IÔÇÖm going to get them back to fix my bifold doors next."
"Very speedy response, Dean and Joe did an excellent job, kept me informed of their progress and a pleasure to deal with. Would highly recommend."
"Friendly, professional and hardworking - it made them a joy to work with. Thank you again."
"I had a set of Sunflex BiFold doors and a further large sliding door in sore need of repair - the locks had broken and one door was frozen. DWLG came out at short notice, arriving earlier than expected (they seem to hate being late). The job they did was fantastic. We hadnÔÇÖt been able to fully open the doors for over a year. Now in the Lockdown (this will date the review) we are able to enjoy the sunshine and the garden. If, like us, your doors were put in by your builders at the time and theyÔÇÖre not quite right, do yourself a favour and call DWLG."
"Dean and Joe quickly visited my house and fixed a broken bi-fold door on a Saturday afternoon. It was fixed and back to normal all within one day. I would highly recommend DWLG."
"Had a stuck window with broken handle, and the DWLG guys came out spontaneously on a Saturday, were super polite, professional and nice and fixed the problem immediately. I also ended up paying less than expected. Highly recommended!"
"Great service, very responsive and very friendly."
"Dean made time out of hours and in difficult circumstances to come and fix our door. He and his team provided great service and follow up."
"Great service from Dean and Joe. V pleased with new door. Great communication throughout."
"Dean was incredibly helpful with choosing my door furniture and very understanding when I had to cancel at short notice. When the work was rearranged, they were friendly, honest and knowledgeable."
"Fantastic service! This is an excellent company that I can't recommend highly enough. Dean and Joe are friendly, reliable and my repair is perfect. A massive thank you to all the team at DWLG from a very satisfied customer."
"First class service! We had a particularly unusual door of an unknown make which Dean had not seen before and so could not be repaired with replacement parts. It has also been moved and refitted poorly once. Despite this challenge the door now opens easily and, most importantly in the middle of winter, now fits without drafts."
"An honest account from a landlord: I contacted DWLG about ongoing problems related to my double french patio doors. They were very responsive, diligent in their work ethnic but most importantly dealt with the problems in a professional manner. I will certainly be using them again after numerous failed/botched attempts by other door repair company's."
"Professional excellent service and advice I recommend this company to anyone Simply the best Janet"
"I had my bifold door levelled and lock fixed by Dean! I couldnÔÇÖt be happier with the service and attention to details. Dean showed up on time and went above and beyond what I expected of him. It is not easy to find a company in London that specialises in bifold door repair so I will definitely recommend DWLG! Excellent !!! Thank you Dean!"
"Dean and Joe came from Croydon to Hertfordshire to fix my mumÔÇÖs problem bifolds. They were punctual, courteous and professional throughout and the doors now work perfectly. IÔÇÖd have no hesitation in recommending DWLG."
"What a wonderful job these guys did today. They were hard to find but I am so pleased we had them here. We moved into a house with a set of bifold oak doors that refused to close properly. Things got so bad we stopped using them. Within 30 mins the issues were all diagnosed, the opening leaf reglazed and everything adjusted to perfection. I bet these doors have NEVER functioned like this before. Finger light to use. Dean and Joe were consummate professionals, lovely to have in the house and incredibly efficient and polite. I cannot recommend them highly enough. Thank you lads. Brilliant!"
"Dean and his brother were able to fault find the issues with our incorrectly fitted bi-folds and French doors within 20 minutes and were able to start rectifying the issues once we agreed to his competitive quote. Would've given him a sixth star if it were possible cos we both realised we played World of Warcraft on the same server! (For the Alliance!)"
"I called upon Dean to fix my Tilt and Turn windows that had broken within the mechanism meaning that they weren't locking and would fall out of place. Dean's communication from the minute i sent off the request till he finished the job was excellent! He came out a few times after having to order a part and did a fantastic job at fixing the window. Hi price was fair (much cheaper that other quotes i received). I will definitely call Dean again if any other windows fail and would high recommend him!"
"Absolute first class service - did a great job for a great price. Would highly recommend Dean and his team."
"Had broken bifolds that wouldn't lock. They came the next day - fixed them immediately. No hassle, no fuss. Would highly recommend."
"Dean was super helpful in identifying the part I needed for my 10 year set of Henderson bi-folding doors which weren't closing. Even sent me a link to buy the bits directly from the vendor. He then organised his team to come by in just a couple of days to fix the broken door. Friendly, prompt service all around, from email and phone conversations to the team in my home working on the doors. Thanks for getting our doors sorted, DWLG!"
"The service that was provided by DWLG was outstanding. The communication with Dean initially was efficient and I was given decently priced quotes. I was also offered a Saturday appointment which was convenient for me. Joe and Laurence were prompt, polite and efficient and my window and two doors are now all fixed as if new. I was invoiced for the exact amount I was quoted. I would thoroughly recommend. Thank you for the excellent service!"
"The DWLG service is fast and efficient. We had two sets of bi-fold doors that needed adjusting, plus a broken handle. They were new doors but had not been fitted correctly. We were booked in within a week and the work completed on the same day as the inspection. The team were polite and left everything clean and tidy. I would certainly recommend."
"From the first email I sent, DWLG provided prompt, professional and courteous service and I would happily recommend them to anyone looking to buy bifold doors or have theirs repaired. My bifold doors had been so badly installed by the previous owner that by the time I emailed DWLG I had pretty much given up on them entirely. Joe and Ron showed up as agreed, explained what they needed to do and why and most importantly consulted me when there were decisions to be made. My doors now open and close easily and I know that they are safe. Excellent work, thank you so much!"
"V professional, kind and courteous, Dean and Joseph found the problem and fixed it. They explained what they needed to do and then gave me updates through the day. Worked really hard until it was solved. Strongly recommended!"
"An extremely professional service by this company. Our bifold doors were sticking very badly and needed realignment. They now run like a dream! The two-man team who attended our house were punctual and extremely courteous. Highly recommended."
"Excellent service, Joseph and Laurence were provided a timely and efficient service. Identified the problem and fixed it, in fact they also sorted out other issues. They were courteous throughout. Would definitely recommend DWLG and I will use them again. Thanks Ben"
"Excellent, prompt and courteous company"
"Excellent, prompt and courteous company"
"Dean is a nice fella and they provided a good service - prompt, dedicated workmen who sorted out my sliding doors after years of problems. Recommended."
"Polite efficient service"
"Dean is a nice fella and they provided a good service - prompt, dedicated workmen who sorted out my sliding doors after years of problems. Recommended."
"Polite efficient service"
"Excellent service, hassle free & excellent repair of my bifold door. Works better now than when brand new."
"Excellent service, hassle free & excellent repair of my bifold door. Works better now than when brand new."
"A very good service, came and resolved my issue with my door and explained what works was carried out in detail. Would recommend DWLG and we use them again for any other window and door issues."
"A very good service, came and resolved my issue with my door and explained what works was carried out in detail. Would recommend DWLG and we use them again for any other window and door issues."
"Despite being very busy Dean and his time found time to fit in a visit at very short notice to my elderly Mother whose front door was stuck shut... The problem was fixed quickly and efficiently. Lifesavers! Thank you"
"Despite being very busy Dean and his time found time to fit in a visit at very short notice to my elderly Mother whose front door was stuck shut... The problem was fixed quickly and efficiently. Lifesavers! Thank you"
"Great service and workmanship, Nice to see people who have pride in their work and are really nice to deal with. Thank you!"
"Great service and workmanship, Nice to see people who have pride in their work and are really nice to deal with. Thank you!"
"Very good reliable service. Courteous customer service. Fixed my window problem swiftly. Thank you."
"Very good reliable service. Courteous customer service. Fixed my window problem swiftly. Thank you."
"Joseph and Laurence came along today to fix our front door at my workplace Cobham Veterinary Centre, and did an excellent job! Nice and quick with no fuss or mess, and we now have a fully functioning door for the first time in months! Highly recommended, thank you!"
"Joseph and Laurence came along today to fix our front door at my workplace Cobham Veterinary Centre, and did an excellent job! Nice and quick with no fuss or mess, and we now have a fully functioning door for the first time in months! Highly recommended, thank you!"
"Professional, prompt, friendly and more importantly very reasonable"
"Professional, prompt, friendly and more importantly very reasonable"
"I have been very impressed by the service from DWLG and would not hesitate to recommend them. They were professional & courteous from my first phone call (having simply found them on the internet) through to completing the repair. Joseph and Laurence arrived at the time agreed, carried out the work amongst a busy household on a Saturday morning causing us no disruption. They finished the job and cleared up afterwards. The doors they fixed now work as they should once again. I was extremely impressed with the efficiency of the service."
"I have been very impressed by the service from DWLG and would not hesitate to recommend them. They were professional & courteous from my first phone call (having simply found them on the internet) through to completing the repair. Joseph and Laurence arrived at the time agreed, carried out the work amongst a busy household on a Saturday morning causing us no disruption. They finished the job and cleared up afterwards. The doors they fixed now work as they should once again. I was extremely impressed with the efficiency of the service."
"Needed urgent repair on a jammed bifold doors, whilst many companies do not repair bifolds, DWLG was able to get my doors fixed quickly and efficiently. Thank you!"
"They arrived on time, were very courteous, helpful and only left once I was completely satisfied. What more do you want."
"Needed urgent repair on a jammed bifold doors, whilst many companies do not repair bifolds, DWLG was able to get my doors fixed quickly and efficiently. Thank you!"
"They arrived on time, were very courteous, helpful and only left once I was completely satisfied. What more do you want."
"Quick, efficient, friendly, competent. Great service."
"Quick, efficient, friendly, competent. Great service."
"Excellent work. Value for money. No any hidden or extra charges. Quick response. Thank you for repairing our door."
"Excellent work. Value for money. No any hidden or extra charges. Quick response. Thank you for repairing our door."
"Great quick fix to out bifold doors. Broken yesterday, rang up this morning, and had someone round to fix them by 1pm. Great service, thanks guys!"
"Great service, fixed a problem with bifolds not locking properly"
"Great quick fix to out bifold doors. Broken yesterday, rang up this morning, and had someone round to fix them by 1pm. Great service, thanks guys!"
"Great service, fixed a problem with bifolds not locking properly"
"Lovely friendly service. Speedy response and highly skilled staff. Very impressed!"
"Lovely friendly service. Speedy response and highly skilled staff. Very impressed!"
"Excellent from Joe and Lawrence. Fast, friendly, polite and well priced. Many thanks Terry"
"Excellent from Joe and Lawrence. Fast, friendly, polite and well priced. Many thanks Terry"
"Exceptional customer service and great value for money, speedy and friendly repairmen. I can not recommend more highly."
"Absolutely brilliant work! Our bi folding doors are like new. So happy we found such a brilliant and professional team. So happy. Thank you."
"Today I had an internal door installed by DWLG. I have to say that the guys that came down were extremely professional, hard working and courteous. They came and started working straight away and didn't stop until the job was completed. It is fantastic to have people work on a job and to see them taking pride in their work and won't rush a job just because they want to get paid. An added bonus is the fact that I didn't need to monitor them or need to be around as they requested everything before they started working on installing the door. DWLG have been amazing and I will definitely be using their services again now that I have found them. Hiren"
"Extremely cost effective and helpful. My old bi-folding door was left with a poor installation resulting in broken roller hinge. Having made numerous phone calls, only Mr Hopkins from DWLG was able to offer help after looking at the picture. Others consider bi-folding door repair a dangerous business to be involved in. Joe and Laurence were very respectful and helpful. They came with an exact replacement hinge required and did the repair and readjustment. My wife was very impressed with their professionalism and the area was left neat and tidy after the job. We were also offered after-care for 6 months free of charge. I would certainly recommend DWLG to anyone who has similar needs or want to do business with DWLG."
"A really positive experience with DWLG. Dean was very responsive from the office and we were able to book a call-out within 24 hours. Joe and Lawrence were very helpful and able to fix the issue very quickly. I would happily recommend them."
"Really excellent service - all my door problems have been solved quickly and at a reasonable price. I highly recommend DWLG!"
"Fixed our doors on the same day that we contacted them. Really helpful and very knowledgeable about bifold doors. 5 stars all round!"
"Fantastic service and thoroughly recommend DWLG. Dean dealt with my enquiry efficiently and was very friendly. I had a sticking bi-fold door, and Joe and Lol came round and carried out the work for me. They were extremely friendly and very attentive to the work that needed to be done. Unfortunately, I incurred a problem with my door a few days later, however, Dean speedily replied to my email, and called me the very next day. Joe & Lol have just left - again, doing a fantastic job and my bi-fold door is working like new again! If you have problems with your bi-folds, please don't hesitate to call DWLG - you really don't need to look any further. Thanks guys for your help restoring my doors back to working smoothly again."
"Called up DWLG this morning to get a quote for a myriad of different door problems and two contractors, Laurence and Joe, came out this afternoon. They provided a value for money quote and did all the work there and then. A good 6 hours work only leaving at 8pm. Brilliant workmanship, professional yet friendly. Thoroughly recommend."
"We contacted DWLG (Dean), when our bifold door broke off itÔÇÖs runners with a broken castor. They were older doors, fitted by a previous owner, but we didnÔÇÖt want to have to replace them just yet, nor could we find replacement parts anywhere. Dean quoted for the job, confident heÔÇÖd be able to track down a part that would work. Unfortunately, despite efforts, no suitable part was found. But rather than leave us with an unusable and non-secure door, the team got the door back on its rollers, moved some of the existing wheels about to balance the weight, and got us a workable, lockable door. All at no cost because he felt they hadnÔÇÖt completed the fix they had agreed to. Hopefully this will see us through another year or two before we need to replace the doors, when weÔÇÖll be back to DWLG for a quote. Rare to find a company (esp in London) that is genuinely helpful and thinks about the longer term client relationship rather than a quick buck"
"Need a shop front door urgently repaired as bottom pivot had snapped and so door was wobbling. The guys at DWLG came out within 2 hours, and fixed the problem within an hour. They were fast, great and nice, and I cannot fault the service given from start to finish. I will definitely use them again if need be."
"After a huge search to find someone to fix a problem with our bi-fold (the only access to our garden) I finally found DWLG. I knew from the responses and detail I got from Dean on my initial enquiry that these guys were worth a shot. They were prompt, very friendly and did a great job, for a fair price. They had to come back to make an adjustment, and did this without hesitation incredibly quickly. They are reliable and take pride in their work, I would 100% recommend them and would use them again. Its been several weeks now and the fault with our doors is a thing of the past, right in time for summer. Thank you Dean."
"These boys get the job done and do it superbly. Awesome service, rapid response, and at all times very helpful. A big thank you, and no hesitation to recommend to anyone who urgently needs a quality replacement for doors or glass after being broken into."
"Great service"
"These guys did a fantastic job building, installing and painting our new door. Very high quality and really nice guys."
"Highly recommend. Great job fixing two tricky doors. Really lovely guys."
"Excellent work and really helpful explaining everything about the work that needed doing to our front door to repair it after a burglary. Highly recommended"
"Excellent service. Very helpful and pleasant guys. Will recommend to friends."
"Fantastic service. I would recommend this company to everyone. They were very friendly. The work completed was first class and the communication could not have been any better. The lad on site phoned to see if I needed anything more. They also told me the truth about what was the problem and how it could be rectified further. The pricing is probably lowest in the area. 10+"
"I used DWLG / Hopkins Security to get my front door reinforced and a spyhole fitted. I phoned up to get a general idea of costs, a few hours later, the job had been completed! All round excellent service from Joe and his team, very clear about the price which was good value. Polite, professional and they tidied up and hoovered when finished. Highly recommended."
"very reliable, polite workers and even better all costs were outlined up front with no hidden charges. very impressed with my new doors, thank you"
"I used this company to replace the glass of a broken window, they was very polite and professional and I would recommend - thank you again"
"brilliant service, polite friendly and quality work, called as a emergacy after a break in, they fixed my door,lock and frame very happy with the work"
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